Shipping Policy

Shipping options and costs

Available destinations and shipping options are shown at checkout. Review any delivery estimate and the shipping charge before placing your order.

Processing and tracking

We confirm your order by email. When tracking is available, you can find it in the shipping confirmation. Delivery estimates may vary by destination and carrier.

Delivery issues

If your order is late, damaged or missing, contact support@essavelluna.com with your order number so we can review it.

Business and contact information

Essavelluna is operated by Tiantai Xijian Trading Co., Ltd.

Email: support@essavelluna.com

Customer Service:

+86 13170237837

Registered address: West Side, 2nd Floor, No. 23, Area 2, Dahengjin Village, Sanhe Town, Tiantai County, Taizhou, Zhejiang Province, China

Registration number: 91331023MAKF4HAA07